Job Role: Email Delivery Executive

Company Info:

ICLP is the world's leading specialist loyalty marketing agency with over two decades of commercial insight, best practice and expertise across a wide variety of sectors across the world and in particular the travel, hotel, IT and airline industry.
ICLP specialises in managing profitable relationships by leveraging commercial experience, creativity and customer insight to maximise the positive impact of loyalty marketing to drive profitable customer behaviour, deliver incremental revenue and enhance customer value.

Job Description:

A new position has come up within ICLP’s database operations function as an Email Delivery Executive, working from our offices in central London on a permanent basis, and reporting into the Database Operations Manager. This is an entry-level position for someone looking to build a career in a technical delivery environment; the ideal candidate will be responsible for setting up email campaigns and online landing pages to a high quality standard, communicating with internal departments focused on operational processes, and on a day-to-day basis undertaking tasks associated with ongoing delivery and support of a leading global company’s global marketing programmes.

This role would be perfect for an individual with 12-18 months experience of work in a fast-paced office environment, or alternatively a recent graduate with strong motivation and a professional attitude with a keen interest in ICLP and this role.
Key responsibilities:

• Manage projects from clients’ brief or as provided by department manager
• Provide consistent, exceptional quality and attention to detail
• Manage time to given budget
• Maintain ISO Group Standards

Knowledge, Skills and Experience:

• Able to understand how to manage delivery expectations and priorities of multiple
stakeholders (internal and client)
• Experience of working in an environment where attention to detail is critical
• Ideally experience of communicating with customers
• An understanding of Email Marketing Best Practice
• Good level of education, with a degree as a minimum (or equivalent)
• Good knowledge of Microsoft Excel and the rest of Microsoft Office
• An interest in technical delivery
• Good at problem solving/data analysis, and must have excellent attention to detail
• Highly organised, with effective time management and the ability to prioritise and multi-task
• Ability to think laterally and work in a proactive manner
• Clear and confident communication skills, both verbal and written
• Natural ability to work as part of a team